Privacy Statement

Review date: 06/12/2024

Summary of Privacy Statement

The privacy statement describes what personal data or other information is gathered about the users, the timing of its gathering, the rationale of its use and the parties to whom the information is disclosed. It also sets out the users’ rights in relation to their data and provides contact details for requesting clarifications and raising queries.

More details about this privacy statement can be found in the following sections:

Application and coverage of the privacy statement
Types of information gathered
How users’ personal information is used
Legal basis for the processing of personal information
Parties to whom users’ information may be disclosed
Protection of users’ personal information
Duration the information is kept
Users’ rights
Right to complain
Revisions to this privacy statement

Application and coverage of this privacy statement

This privacy statement hereby explains our commitment in the protection of your privacy and management of your information in a transparent and open manner.

This privacy statement outlines the ways we will gather, handle, save and protect your information when:

you access the “Website” or
we carry out any other activities that form part of the Website’s operation.

The term “Website” herein refers to the webpages of ektimisis.com.

This privacy statement also includes information in relation to the sharing of your personal information with third parties such as our service providers.

Your information may also be referred to as “personal information” or “personal data”. The gather, handling, protection and storage of your personal information may be collectively referred to as “processing” of personal information.

Types of information gathered

Personal information may be gathered from those using the Website.

Data may be gathered directly from you (eg. when you complete a form in the Website). Personal information may also be gathered by observing or inferring that data through your interactions with us or other third parties. For instance, in order to improve the users experience when using the Website and ensure that it is operating effectively, we and/or our service providers may use cookies (ie. small text files stored in the user’s web browser) and web beacons that could gather personal information. More details on how cookies and other tracking technologies are used and how you can opt these, please refer to our cookies notice.

The personal information that may be gathered or obtained in such circumstances could include: the user’s name; e-mail address; country of residence; employment and education details; the user’s postings on any forums, blogs and any other social media applications that we provide; the user’s IP address; the user’s browser type and language; the user’s access times; complaint details; details of how the user prefers to interact with us and other relevant information.

The personal information that is gathered could also include “sensitive” or “special categories” of personal information.

The types of personal information and special categories of personal information that is gathered could vary depending on the ways the Website is used. In rare instances, other special categories of personal information may be gathered because you voluntarily disclose that data to us or due to applicable legal requirements it is mandatory for us to gather that data.

We take seriously the protection of children’s privacy. It is noted that our website and services are not intended for children. We do not intentionally gather or save information about children.

How users’ personal information is used

Use of personal information gathered through the Website

Personal information gathered through the Website may be used to:

manage and improve the Website,
adjust the content of the Website in order to provide the users with a more personalized experience and draw their attention to information relating to our services that may be of their interest,
manage and respond to any request(s) submitted by the users through the Website.

Use of personal information for other purposes in relation to the business operations

In addition to the aforementioned usage relating to the Website’s operation, the user’s personal information may also be used in relation to:

applicable legal and/or regulatory requirements,
communications and requests from competent governmental authorities,
circulating details of our services to the users; contacting them for the purposes of receiving feedback on these services; for other market and/or research purposes;
protecting our rights.

Legal basis for the processing of personal information

We are required by law to set out in this privacy statement the legal basis for the purposes of processing the users’ personal information.

We use the users’ personal information for the aforementioned purposes, because of:

(a) our legitimate interests in the effective operation and delivery of the Website,
(b) our legitimate interests in the effective and lawful operation of the Website provided that such interests are not outweighed by the users’ interests, and
(c) the legal and regulatory obligations that we are subject to, such as maintaining records for tax purposes or disclosing information to a law enforcement agency, public body or other governmental authority.

To the extent that we process any sensitive users’ personal information, for any of the aforementioned purposes, we will do so because either:
(i) the users have provided us with their explicit consent to process that data,
(ii) the processing is necessary for the establishment, exercise or defence of legal claims, or
(iii) the users have made the data evidently public.

Where we are legally required to obtain your explicit consent to provide you with certain marketing publications, we will only provide you with such marketing publications where we have obtained the relevant consent from you. If you do not wish to continue receiving our marketing publications, you can inform us by clicking on the “unsubscribe” function in the relevant e-mail or communication.

Parties to whom users’ information may be disclosed

In relation to one or more of the purposes outlined in the “How personal information is used” section above, we may disclose details about the users to:

third parties that provide services to us,
competent authorities (including courts and authorities regulating us), and
other third parties that reasonably require access to users’ personal information for one or more of the purposes outlined in the section “How personal information is used” above.

The Website may host various forums, blogs and other social media applications that enable each user to share content with other users (collectively referred to as “Social Media Applications”). Consequently, any personal information that users share via these Social Media Applications can be read, gathered and used by other users of the application. Since we have little or no control over these other users, we cannot guarantee that any of the information shared by the users to any Social Media Applications will be handled in accordance with this privacy statement.

It is noted that some of the recipients of the users’ personal information mentioned above may be established in countries outside of the European Union whose laws in that jurisdiction may not provide the same level of data protection. In such instances, we will do our best to ensure that there are adequate safeguards in place to protect the users’ personal information that comply with our legal obligations. Such adequate safeguard could be a data transfer agreement with the recipient based on standard contractual clauses approved by the European Commission for transfers of personal information to third countries.

We note that the users’ personal information may need to be disclosed if required to do so by law, by a regulator or during legal proceedings.

We may share non-personal, de-identified and aggregated information with third parties for several purposes, such as data analytics, research, submissions and promotional purposes.

Protection of users’ personal information

Various electronic, physical and managerial measures are used to ensure that we keep the users’ personal information secure, accurate and up to date. These measures include:

training and education of staff to ensure that they are aware of our privacy obligations when handling personal information,
technical and administrative controls to restrict access to personal information only to those who should have access,
technological security measures, including firewalls, encryption and anti-virus software
physical security measures in order to access our premises.

Even though we use various security measures, we note that the transmission of data over the internet is never completely secure. Our objective is to protect the users’ personal information, but we cannot guarantee the security of data transmitted to us or by us.

Duration the information is kept

Users’ personal information is held on our systems for the longest of the following periods: (i) as long as it is necessary for the relevant activity or services to be rendered; (ii) any retention period that is provided by applicable law; (iii) the end of the period in which investigations or litigations could arise in relation to the services rendered.

Users’ rights

The users have various rights in relation to their personal information, including the following:

obtain confirmation that we are processing their personal information and request a copy of the personal information held,
ask us to update the personal information we hold about them or correct such personal information that they think is incomplete or incorrect,
ask us to delete personal information held or restrict the way in which it is used,
object to our processing of their personal information.

In order for the users to exercise any of their rights, or to ask any questions about the use of their personal information, please contact us.

Right to complain

If the users are unhappy with the way we have handled their personal information or wish to raise any privacy queries, they have a right to complain to the EU Data Protection Authority (“DPA”) in their jurisdiction.

Revisions to this privacy statement

From time to time this privacy statement may be modified or amended.

In order to inform the users when we make changes to this privacy statement, the revision date at the top of this page shall be amended. The updated privacy statement will apply from the revision date onwards. Therefore, the users are encouraged to review from time to time this statement in order to be informed about the way their information is protected.